Where is our data hosted and how is it protected?
Audexa runs on EU infrastructure with encrypted data flows and role-based access. Activity history remains traceable for internal and external audit review.
How long does implementation take?
Most teams launch their first guided audit the same day and complete the initial assessment in under 60 minutes.
What support is included after onboarding?
All plans include product support. Expert-led recurring calls and enhanced support are available separately through the Enterprise Support plan.
Can we try Audexa before committing?
Yes. The Free plan includes one ISO 27001 audit, one executive PDF report and platform access so you can validate fit before scaling.
Is there a long-term commitment?
It depends on the contract and the agreement reached in each case. Longer commitments can come with attractive discounts; we agree the terms with you before you subscribe.
Does Audexa issue official certificates?
No. Audexa gets you ready: with “Hand over to the auditor” you check what is missing and download a package organised by control with an index and a SHA-256 fingerprint for each file, and the “Would you pass an external audit today?” review is guidance, never a verdict. Official certificates are issued by accredited external auditors.
What is vRadar?
vRadar is Audexa's CVE intelligence module. It connects hardware and software inventory with CVSS, EPSS, KEV and public exploit signals so teams can prioritize real exposure and create remediation tasks. You set remediation deadlines by severity and vRadar alerts you to anything overdue.
Does Audexa work for consultancies?
Yes. Audexa helps consultancies run their clients' audits with a guided methodology, cross-framework mappings and exports ready for the auditor. If you work with several clients, tell us about your case and we'll suggest how to organise it.
How does Audexa manage policies over time?
They are created from 67 templates and edited on the document exactly as it will be output. Editing an active policy creates the draft of the next version, which is commented on, reviewed and approved; live variables keep your organisation's name or the owner up to date, and your team confirms which version it has read.
Does Audexa answer the audit for me?
No. Audexa suggests answers with their source (evidence, other audits, assets, policies and tasks), flags answers that don't add up and tells you what counts as evidence for each question, but a person accepts or changes each answer and decides when to submit.
Can I manage several sites or subsidiaries?
Yes, with Sites and group. A main site manages branches and subsidiaries that keep their own data and their own team, with a group overview, custom roles by site or region and shared resources. Premium includes 3 sites and Diamond 5, extendable, and Audexa activates it on request.
Can I give an external auditor access?
Yes. You can give them access with an end date, which Audexa removes automatically, or share a read-only link to the evidence package that expires and that you can revoke, with every access visible.